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Many companies inevitably encounter the challenge of managing conflicting interests among stakeholders, and family businesses present a unique situation where the family itself is one of the key stakeholders. While it is natural for competing interests to arise, it is crucial to establish a protocol for addressing these issues and promote communication among all relevant groups. In situations where reaching a consensus is difficult, involving external parties to facilitate discussions and provide an unbiased perspective can help achieve a resolution.
When assisting family businesses in navigating and balancing competing interests, we explore the following inquiries:
How is conflict typically addressed within the family regarding ownership and/or management of the business?
What methods or strategies have been employed for mediating and resolving conflicts?
Has the family sought the involvement of third parties to facilitate conflict resolution, enhance communication, or improve decision-making processes?